Refund & Return Policy
At Hamish Boyo, we strive to provide high-quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, please review our refund and return policy below.
Returns
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You may request a return within 14 days of receiving your order.
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Items must be unused, in their original packaging, and in resellable condition.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
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To initiate a return, please contact us at mandy@sommere.com with your order number and reason for return.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 5-7 business days and credited to your original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need an exchange, email us at mandy@sommere.com with your order details and a photo of the issue.
Non-Returnable Items
Certain items cannot be returned, including:
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Gift cards
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Personalized or customized products
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Items marked as final sale
Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company—it may take 3-5 business days before your refund is officially posted.
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If you've done this and still haven't received your refund, contact us at mandy@sommere.com.
For any questions regarding our refund and return policy, feel free to reach out to us at mandy@sommere.com.
